matkaa online
matkaa online
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This app is available for your device
matkaa online
This app is available for your device
Contact
+91 3374676589
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the matkaa online?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure you have a strong internet connection and wait for a stable signal. After clicking the "send OTP" button, wait for the specified time for the OTP to arrive. If the OTP doesn't come, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To login, try using the same active number. If the number has changed, please submit your KYC details to the customer support team via email to facilitate the account transfer. This will help resolve the issue and shift your account to the correct number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the newly updated app easily. Once updated, you should be able to access the app without any further issues.
Q1: What is the minimum withdrawal amount in the matkaa online?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are limited to the earnings from gaming activities, and not the bonus amount collected. This allows users to access their earned rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, all your Know Your Customer (KYC) details must be filled and submitted through the app. This will require saving your Aadhaar card, UPI information, and all relevant bank details within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app can take anywhere from 30 minutes to 3 hours due to its fast and stable services. However, occasional delays in payments may cause customers to wait up to 24 hours. This wait time is typically a one-time exception and not part of the standard processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned in the gaming session can only be used within the gaming platform. Withdrawals are allowed for the money won while playing with the bonus amount. This money can be withdrawn separately from the bonus funds.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to settings and review your transaction history. If your withdrawal request is pending, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact the care centre for assistance.
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